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The Role of Compassion in IT-Based Social Entrepreneurship

Conference paper
Suisin Lam-Lam; Eduardo Ahumada-Tello; Richard David Evans
2020 IEEE Technology & Engineering Management Conference (TEMSCON), Novi, MI, USA, 2020, pp. 1-6, doi: 10.1109/TEMSCON47658.2020.9140151.
Publication year: 2020

Abstract:

Social entrepreneurship is a complex form of organization, which includes technological organizations, where market-based methods are used to solve social problems. Currently, the issue continues to increase in popularity, but remains poorly understood and its motivations remain undertheorized. The researchers affirm that compassion can complement the individual’s own traditional motivations to influence social entrepreneurship. A model of three mechanisms is presented (integrative thinking, prosocial cost-benefit analysis and commitment to alleviate the suffering of others) that transform compassion into social entrepreneurship and identify the institutional conditions under which it is most likely to be carry on. In this article, we present an introduction on the definition of compassion, a model of how compassion encourages entrepreneurship and a model of the emerging organizational capacity for compassion, and we also discuss the contribution of both models.

The Impact of COVID-19 on Innovation: Old Projections or New Expectations After the Pandemic?

Journal paper
Reyna V. Barragán-Quintero, Fernando Barragán-Quintero, Eduardo Ahumada-Tello
IEEE Engineering Management Review, Vol. 48, No. 3, Third Quarter, September 2020, 197-201
Publication year: 2020

Abstract

Today’s generation has undoubtedly witnessed spectacular changes all over the world including the emergence of diseases, such as severe acute respiratory syndrome. Now, we are faced with an unprecedented crisis, brought on by coronavirus disease 2019, a worldwide pandemic that has shaken our economic and social equilibrium, bringing about a new set of parameters in personal as well as in social behavioral patterns, and ceding way to new strategies of political conduct and economic planning. In this article, we hope to stress the idea of innovation as a necessary instrument for economic viability and quite possibly an important factor for reconstruction in the aftermath of the pandemic. We propose that society will have to adopt certain tools and conducts to recover from the consequences of the crisis, making use of innovation as a strategy for the recovery and development of the economy that has been weakened from lockdown and social distancing. With this goal in mind, we hope to prove that a crisis, such as a pandemic, is cause for change and innovation at all levels.

Key words: Coronavirus disease 2019 (COVID-19), economic viability, innovation, technology, pandemic aftermath

The Effect on Productivity of the 3P Methodology Applied to Production Processes for the Ventilation and Air Extraction Products Industry

Conference paper
Mauricio Hidalgo-Loaeza; Reyna Virginia Barragán-Quintero; Oscar Omar Ovalle-Osuna; Eduardo Ahumada-Tello
2020 IEEE Technology Engineering Management Conference (TEMSCON), 1-5. https://doi.org/10.1109/TEMSCON47658.2020.9140149
Publication year: 2020

Abstract:

The purpose of this research is to evaluate the effect on productivity of the application of the 3P (Production, Preparation, Process) Methodology on manufacturing and assembly production processes, in relation to ventilation and air extraction products. With this goal in mind we intend to review two cases of process improvements that were implemented in Mexico, wherein the components of the 3P Methodology will be analyzed to relate their importance with the results and its impact on different measurable factors related to productivity, such as standard product cost and percentage of defects. Data sources of a Transnational Company (Based in the United States) were used from 2017 to 2019. The results demonstrate the effectiveness of the 3P methodology in improving production processes in Mexico, that were later implemented in the United States, impacting positively and transcendentally on a higher level of productivity.

Social networks and academic performance self-perception in business sciences students

Journal paper
Eduardo Ahumada-Tello, Rafael Ravina-Ripoll, Edgar Julian Gálvez-Albarracín
Cuadernos De Administración, 36(66), 105-117. https://doi.org/10.25100/cdea.v36i66.7761
Publication year: 2020

Abstract

Considering that individuals and organizations for different activities increasingly use social networks (SN), this paper seeks to describe the level of usefulness that business sciences university students find in them, and the impact thereof on their Academic Performance self-perception (APS). The results show that in both Mexico and Spain, the target audience considers that SN are useful for academic topics, this being more noticeable in the first country; Likewise, APS is better in Mexican students. On the other hand, using linear regressions as a statistical technique, in both nations was found that the more usefulness obtained from the SN, the higher students’ APS, which turned out more noticeable in the Spanish case. In today’s world, where thanks to information and communication technologies (ICTs), there are high possibilities for interconnection between people and organizations, these findings are of interest to universities, government bodies and companies because they all offer products and/or services to a public who needs to feel that the former know more and learn about them better, for which SN become a current and versatile tool for dissemination.
Keywords: Information and Communication Technologies, Social networks, University education, Academic performance, Interculturality.

Happiness perception in Spain, a SEM approach to evidence from the sociological research center

Journal paper
Estela Núñez-Barriopedro · Rafael Ravina-Ripoll · Eduardo Ahumada-Tello
Quality and Quantity 54(3), pp. 761-779. doi:10.1007/s11135-019- 00955-w
Publication year: 2020

Abstract

In the current study, we examined the relationship between perceived person happiness and factors that influence this perception, also, is inferred that life satisfaction is influence by happiness. Among 2494 Spaniards individuals of both sexes, we found that these individuals valued political situation, economic situation and socio-demographic characteristics to have a strong association in that order, with happiness and that this last construct is a fundamental factor to life satisfaction. The importance of perception is validated using a structural equation model that evaluates relationships and validity on the constructs in question. Collinearity statistics, average variance extracted, and an estimated partial least square regression model are evaluated to confirm independent meaning, correct construct measure and endogenous variable explanation by the predictive constructs. Results indicate that the level of happiness in Spaniards is most influenced by political perception. Theoretical and practical implications of these findings are discussed, and it is proposed to continue this study in a non-developed country.

Keywords: Happiness · Life satisfaction ·Political situation · Economic situation · Sociodemographic characteristics · SEM

Does the level of academic study influence the happiness of Spanish entrepreneurs in Industry 4.0?

Conference paper
Rafael Ravina-Ripoll; Eduardo Ahumada-Tello; Richard David Evans; María José Foncubierta-Rodríguez;
2020 International Conference on Technology and Entrepreneurship - Virtual (ICTE-V), San Jose, CA, USA, 2020, pp. 1-5, doi: 10.1109/ICTE-V50708.2020.9114368.
Publication year: 2020

Abstract:

The study of entrepreneurship is important for creating strategies that motivate creative activities in business development. In this paper, we study the happiness of Spanish entrepreneurs with relation to the level of academic study they hold, seeking to establish the relationship between these variables. Currently, there are a limited number of studies that address the relationship between these two variables. Given this previous reality and with the intention of reinventing scientific knowledge in the relationship of happiness and education, this work presents a thorough analysis of these variables in Spanish entrepreneurs. A correlational study was conducted using primary data from the barometer of the Center for Sociological Research (CSR). From this data, an ANOVA analysis was completed with results showing that the average rate of happiness is high. Observations also reveal no significance or direct relationship between the level of academic study held by the entrepreneur and their degree of happiness.

Does Money Makes Entrepreneurs Happy In The Age Of Industries 4.0?

Conference paper
Rafael Ravina-Ripoll; Ma Jose Foncubierta-Rodríguez; Eduardo Ahumada-Tello; Richard D Evans
2020 IEEE Technology Engineering Management Conference (TEMSCON), 1-5. https://doi.org/10.1109/TEMSCON47658.2020.9140146
Publication year: 2020

Abstract:

The study of entrepreneurship is important to create strategies to motivate value creation and income acquisition based on business development of industry 4.0 firms. In this document we study the perception of happiness in Spanish industry 4.0 technology related entrepreneurs in relation to income acquisition, we seek to find the relationship that occurs between these variables. Currently, there are a limited number of studies that address the relationship between these two variables and in general expectations it is determine that the relationship is natural. Given this previous reality and with the intention of reinventing scientific knowledge in the relationship of happiness and income acquisition, this work presents an analysis of these variables in Spanish industry 4.0 technology related entrepreneurs. A study to discover relationships was carried out using primary data from the barometer of the Center for Sociological Research (CSR). From this data, a quantitative analysis was completed with results showing that the average rate of happiness is greater as incomes increases until a limit (1800€=3.35 increases to 3000€=10.75) and then is reduces again (4500€=6.13). Observations also revealed there’s a lack of progression of the monetary income and perception of happiness relationship and there’s a need to develop strategies that increase the subjective well-being guided in the principles of common good, happiness management, job satisfaction and social relations, among other things and there’s need to confirm this results in other sectors.

Are Spanish public employees happier in their work performance in the Industry 4.0 era?

Journal paper
María-José Foncubierta-Rodríguez, Rafael Ravina-Ripoll, Eduardo Ahumada-Tello, Luis Bayardo Tobar-Pesantez
Polish Journal of Management Studies 2020; 22 (1): 103-116. DOI: 10.17512/pjms.2020.22.1.07
Publication year: 2020

Abstract

Several studies in the literature indicate the link between socio-psychological factors at work with the degree of satisfaction or perceived happiness. However, there are still few analyzes that expressly address this relationship in the public sector workers, compared to those in the private sector. This paper aims to find out if the public sector employees are happier than the private sector, by associating happiness to some of these factors in Spain. Results show that employees in the public sector are indeed happier than those in private one. In terms of pay, safety and perceived stress levels, there are association relationships to employee happiness. This research provides very useful information for those firm managers who are responsible for human resources policies related to these factors: salary, security and stress.

Keywords

Happiness, satisfaction, human resources, human resources policies, Industry 4.0, public sector
private sector

Una aproximación a la felicidad laboral desde el punto de vista de la sociología

Journal paper
Ana Fondón Ludeña, Luis Tobar Pesántez, Eduardo Ahumada-Tello
Revista Espacio, 40(37), 20–31. Retrieved from https://www.revistaespacios.com/a19v40n37/a19v40n37p20.pdf
Publication year: 2019

Resumen

Este trabajo forma parte de un estudio más amplio sobre construcción de la imagen social de la felicidad asociada al ámbito profesional. Pero como punto de partida consideramos importante exponer los resultados de esta prueba piloto para someterlo a crítica y avanzar con las consideraciones oportunas. Prestamos especial interés al imaginario de la felicidad emergente en el ámbito laboral indagando en las plataformas profesionales virtuales. Se trata de una aproximación al estudio de lo que entendemos por felicidad laboral y el bienestar subjetivo en ambientes técnicos

Palabras clave: Felicidad, bienestar subjetivo, linkedin, sociología de la felicidad

Subjective well-being based on creativity and the perception of happiness

Journal paper
Eduardo Ahumada-Tello
Retos Journal of Administration Sciences and Economics, 9(18), 313-329. https://doi.org/ 10.17163/ret.n18.2019.09
Publication year: 2019

Abstract

In this paper the relationship that exists between the concepts of «happiness» and «creativity» with «subjective well-being» is analyzed. The importance of these elements is reviewed to confirm the positive relationship that is supposed to exist between them and in this way to propose organizational development strategies. The goals to achieve are to find the correlation between the variables in the local environment. To this end, a questionnaire is applied, and 249 responses are obtained, this instrument includes questions for each of the variables under study and have been obtained from a sample of a population of university students and graduates former students of management degrees in the city of Tijuana, BC, Mexico. Results confirm that the variables «happiness» and «subjective well-being» and the variables «creativity» and «subjective well-being» have a high mutual relationship based on the results in Pearson’s correlation analysis, in the analysis of variance and in the regression equation model. It reaches to the conclusion of the importance of applied strategies for the development of the human element in organizations based on the implementation of actions that promote creativity and increase perception of happiness to influence the development of subjective well-being in individuals and organizations from collaboration networks and organizational tools.

Keywords: Subjective well-being, quality of life, creativity, perception, happiness, society, organizations, people.

Síndrome de Burnout en estudiantes de las áreas de negocios que laboran en los Call Center de la Ciudad de Tijuana

Journal paper
Cutti Riveros, Lourdes and Zárate Cornejo, Robert Efraín and Ahumada Tello, Eduardo
Sotavento M.B.A., (31), 58-67. https://doi.org/10.18601/01233734.n31.06
Publication year: 2019

Resumen

En la actualidad, los estudiantes del nivel universitario enfrentan grandes adversidades durante su carrera. Muchos de ellos trabajan y a la vez estudian, lo que repercute en el estrés y los síntomas de vivir bajo esta condición. El ambiente laboral suele ser fuente de estrés para muchos estudiantes universitarios trabajadores y esto afecta en poca o gran medida su desenvolvimiento en actividades de estudiante. El objetivo de la presente es analizar la influencia de los síntomas del Burnout en los estudiantes de la Facultad de Contaduría y Administración (FCA) campus Tijuana, principalmente aquellos que laboran en empresas de call center. Para lograr dicho objetivo se aplicó una encuesta basada en el Inventario de Burnout de Maslach a 50 estudiantes de la FCA campus Tijuana. En dicha encuesta se consideran factores como el cansancio físico, el cansancio emocional, la despersonalización y la realización personal.

Palabras clave: Burnout, cansancio emocional, despersonalización, realización personal, estudiantes universitarios

New Challenges in Universities: Teaching Social Entrepreneurship

Conference paper
Suisin Lam-Lam; Eduardo Ahumada-Tello; Ismael Plascencia-López; Oscar Omar Ovalle-Osuna; Reyna Virginia Barragán-Quintero
2019 IEEE Technology & Engineering Management Conference (TEMSCON), Atlanta, GA, USA, 2019, pp. 1-6, doi: 10.1109/TEMSCON.2019.8813663.
Publication year: 2019

Abstract:

This study analyses the importance of teaching social entrepreneurship in state universities. A survey was applied to university students to find out if personality traits are related to the characteristics of social entrepreneurship. This was achieved through Alpha Cronbach and Pearson/Spearman correlation analysis. The results show that students have the personality traits to become social entrepreneurs. However, social entrepreneurship courses are not taught in universities of Tijuana city. Therefore, it is strongly suggested to teach social entrepreneurship in universities of the city and the state because students possess social entrepreneurship traits and are interested in the subject.

Measuring the effects of innovation in wine companies in Baja California

Conference paper
Reyna Virginia Barragán-Quintero; Oscar O. Ovalle-Osuna; Eduardo Ahumada-Tello; Richard David Evans
2019 IEEE Technology & Engineering Management Conference (TEMSCON), Atlanta, GA, USA, 2019, pp. 1-5, doi: 10.1109/TEMSCON.2019.8813746.
Publication year: 2019

Abstract:

This study puts forward a qualitative analysis of the effects of innovation in wine producing companies located in Baja California, Mexico. The purpose of this work is to determine the effects of carrying out innovation activities as perceived by wine producing companies, based on the guidelines indicated in the Oslo Manual, considering types of innovation, and the perceived challenges and opportunities, that will allow the owners or managers of the wine companies to consider information in order to establish their objectives more effectively, as well as to propose strategies in their innovation processes, which can be considered when making strategic choices for innovation.

Happiness as a predictor of academic performance in University students. A comparativa Analysis Between Mexico and Spain.

Journal paper
Rafael Ravina-Ripoll, Eduardo Ahumada-Tello, Edgar Julián Gálvez-Albarracín
CAURIENSIA. Revista Anual De Ciencias EclesiáSticas, 14, 407-426. Recuperado de http://www.cauriensia.es/index.php/cauriensia/article/view/EM10
Publication year: 2019

Abstract

During the first two decades of the 21st century, the scientific research about cognitive happiness within the classrooms of higher education institutions have been intensified, some of them have been used to explore within the framework of the digital society whether the promotion of collaborative learning is a useful didactic strategy to stimulate the happiness level of future graduates. Coherently with this research focus, the present work aims to analyze the link between happiness of university students and their academic performance. For this intention, during the academic year 2018-2019, a sample was taken from students of technology, administration, accounting and international business from the universities of Cádiz (Spain) and the Autonomous of Baja California (Mexico). The results obtained by linear regressions are quite consistent with the scientific literature about the correlation between happiness and a better academic performance, both populations confirm this theory.

Keywords: Happiness, academic performance, university, digital society.

Employee Happiness in the Industry 4.0 Era: Insights from the Spanish Industrial Sector

Conference paper
Rafael Ravina-Ripoll; Estela Núñez-Barriopedro; Richard David Evans; Eduardo Ahumada-Tello
2019 IEEE Technology & Engineering Management Conference (TEMSCON), Atlanta, GA, USA, 2019, pp. 1-5, doi: 10.1109/TEMSCON.2019.8813623.
Publication year: 2019

Abstract:

In recent years, the study of organizational and employee happiness has become a prevalent and increasingly important research topic in the field of management science. At present, however, there are few studies that aim to examine the happiness of employees working in Industry 4.0 environments. Against this background, and in order to extend scientific progress on the topic, this paper presents a microanalysis of the level of employee happiness of those actively employed in the Spanish industrial sector. A correlational study was carried out using primary data from the barometer of the Center for Sociological Research (CIS). From this data, an ANOVA analysis was completed with results showing that the average rate of happiness for employees is quite high. Observations also revealed that individual employee happiness is directly linked to personal income and not from factors surrounding homelife.

Applied decision making in design innovation management

Book Chapter
Eduardo Ahumada-Tello, Manuel Castañón-Puga, Carelia Gaxiola-Pacheco, Richard D. Evans
In: Sanchez M., Aguilar L., Castañón-Puga M., Rodríguez A. (eds) Applied Decision-Making. Studies in Systems, Decision and Control, vol 209. Springer, Cham. https://doi.org/10.1007/978-3-030-17985-4_5
Publication year: 2019

Abstract

This article focuses on decision making for innovation management during product design. As such, it requires a holistic approach that determines the elements necessary for decision-making in knowledge-based organizations. The first part of this chapter explores the importance of the decision-making process, its role in organizational growth and development of strategies, as well as the high complexity that these processes have acquired over time in global and turbulent markets. Then, the decision-making process is detailed, recounting the elements that form it and the impact it has on organizations. Innovation and its classifications are later described, as well as its importance to modern economies. The importance of design, management and product development is also described. Case studies of companies operating in the Information Technology sector in Baja California, Mexico, are used to contextualize the research and demonstrate its validity for use during the development of new software products. Finally, the chapter concludes by exploring the relevance of this study, from a complex approach, using computational methodologies that increase the feasibility of carrying out decision-making with greater sustenance and expectation of success.

Análisis de la situación actual de la felicidad corporativa de los millennials en España, desde el barómetro del Centro de Investigaciones Sociológicas

Journal paper
Fondón Ludeña, Ana; TobarPesántez, Luis; AhumadaTello, Eduardo
Revista Espacio, 40(37), 20–31.
Publication year: 2019

Resumen

El principal objetivo de este trabajo es analizar el grado de felicidad en los españoles y especialmente en los millennials. Concretamente, se contrastan las variables demográficas y socioeconómicas influyentes en los niveles de felicidad a través del análisis de los datos ofrecidos por los barómetros del Centro de Investigaciones Sociológicas (CIS) en el 2017, con una muestra de 2 494 individuos. Entre las principales conclusiones destaca que la edad y el nivel de estudios no influyen en la felicidad de los millennials. Por el contrario, sí influye el género y la situación laboral. Las mujeres millennials son más felices que los hombres millennials, así como los millennials que trabajan.

Palabras clave: Felicidad, millennials, barómetro del CIS, variables socioeconómicas, variables demográficas.

Social Entrepreneurship as the Novel Approach to Modern Innovative Entrepreneurs

Conference paper
Suisin Lam-Lam; Eduardo Ahumada-Tello; Ismael Plascencia-López; Juan M. Perusquia-Velasco
2018 IEEE Technology and Engineering Management Conference (TEMSCON), Evanston, IL, 2018, pp. 1-6, doi: 10.1109/TEMSCON.2018.8488439.
Publication year: 2018

Abstract:

The present article describes a general overview of basic concepts that coincide with the point of view of several researchers on the subject of social entrepreneurship, the characteristics, personality traits and the entrepreneurial process within a social context, the possible challenges and how to overcome them; so that capabilities and competences to become a social entrepreneurs or a social innovator can be developed through education and by implementing specific pedagogical strategies.

Responsabilidad Social Universitaria. Desarrollo de competitividad organizacional desde el proceso educativo

Journal paper
Ahumada-Tello, E and Ravina-Ripoll, R and LópezRegalado, M E
Actualidades Investigativas En Educación, 18(3), 1–30.
Publication year: 2018

Resumen

En  este  artículo  se  trata  el  tema  de  Responsabilidad  Social  Universitaria  (RSU)  como  parte  del proceso formativo de estudiantes universitarios y como elemento de competitividad en las empresas, al preparar a  los  estudiantes  durante  el  proceso de interacción  educativa  desde su perspectiva.  Se  llevó  a cabo  un  estudio cuantitativo  aplicando  537  cuestionarios  a  una  población  de  2620  estudiantes  de  licenciatura  en  la  Facultad  de Contaduría y Administración (FCA) de la Universidad Autónoma de Baja California (UABC). Se realizó el análisis de  confiabilidad  para  validar  el  instrumento  de  medición  y  se  procedió  a  realizar  un  estudio  de  varianza  y  de correlaciones entre las variables de estudio planteadas: Campus Responsable (CR), Gestión y Cuidado del Medio Ambiente  (GMA),  Formación  Profesional  Ciudadana  (FPC)  y  Participación  Social  Responsable  (PSR).  Los resultados  indican  elevados  niveles  de  Alpha  de  Cronbach  (CR=.829,  FPC=.875,  GMA=.825  y  PSR=.877), ANOVA con indicadores significativos y valores en el índice de correlación de .601 a .713 en Pearson y de .666 a .750 en Spearman, ambos significativos. Las variables de estudio se encuentran relacionadas entre sí y covarían. A  partir  de  los  resultados  obtenidos,  se  concluye  que  desde  la  perspectiva  de  los  estudiantes,  es  importante implementar  estrategias  educativas  de  la  RSE  en  los  programas  de  estudio  de  las  Universidades  e  incluir  su enfoque en el desarrollo de profesionales con alto valor agregado que al finalizar sus estudios se integren a las organizaciones y promuevan el desarrollo territorial.

Palabras clave: responsabilidad social, proceso de interacción educativa, educación superio

Perception of cultural values in employees and their importance in performance in the maquiladora industry

Journal paper
David Medrano-López & Eduardo Ahumada-Tello
Contaduría Y Administración, 63(3), e44. doi:http://dx.doi.org/10.22201/fca.24488410e.2018.1264
Publication year: 2018

Abstract

The objective of this research is to understand the significance between organizational behavior dimensions from a perspective of cultural values and the perception of job performance in the worker. To achieve this goal, it was used a quantitative analysis for structural equations in a case study with a sample of 194 people working on firms from manufacturing medical products. For this study we defined and stratified the cultural values on three sections: family, religion and spirituality. The main findings indicate that spirituality is significant in the perception of the worker’s own performance.

JEL Classification: D23, J24, L60, M54.

Keywords: Cultural values, Performance, Structural equational modeling.

Factors Affecting Corporate Happiness within Technology-Based Firms in Andalucia

Conference paper
Eduardo Ahumada-Tello; Rafael Ravina-Ripoll; Araceli Callano-Coronil; Richard David Evans
018 IEEE Technology and Engineering Management Conference (TEMSCON), Evanston, IL, 2018, pp. 1-5, doi: 10.1109/TEMSCON.2018.8488441.
Publication year: 2018

Abstract:

Studies on corporate happiness have emerged as a new approach to management and productivity. The theory around this leadership focus could change the way firms arrange their own business objectives and goals. In this paper, happiness, as a construct, is analyzed from an economical and entrepreneurial perspective. The goal is to determine if happiness influences productivity and work environments in technology-based firms (TBF) in Andalucía, Spain. A survey, completed by 41 employees, was elaborated on and applied to a group of employees in TBF, based in Sevilla. The results confirm that a happier environment is present in TBF than in non-technological firms. This is due to the strategies applied in TBF to improve happiness and wellness perception in their employees and the influence in productivity and, therefore, in organizational competitiveness.

Contributions of Knowledge Management to Firm Competitiveness from a Complexity Approach

Conference paper
Eduardo Ahumada-Tello; Manuel Castañon-Puga; Richard David Evans; Carelia Gaxiola-Pacheco
2018 IEEE Technology and Engineering Management Conference (TEMSCON), Evanston, IL, 2018, pp. 1-6, doi: 10.1109/TEMSCON.2018.8488416.
Publication year: 2018

Abstract:

In modern times, Knowledge Management (KM) is seen to be a key instrument in developing organizational competitiveness, especially in the context of dynamic organizations, such as knowledge-based firms. In this paper, we assume that firms are capable of developing dynamic functionality through their own initiative; this means that they are able to change and adapt, becoming agile to their surrounding environment. We propose that an approach from complexity theory may explain the phenomena that arises in an organization as it faces turbulent environments for competence. We introduce the importance of complexity approaches to knowledge management. The key questions addressed in this paper are: (1) How is KM managed through complexity theory, ensuring competitiveness is increased? and (2) How does the approach to complexity theory increase the understanding of competitiveness? This research analyses KM tools to implement management systems, based on knowledge and complexity theory. Although competitiveness is perceived as vital for organizations, the approximation of knowledge and complex theory are not yet fully developed and integrated into organizational processes to increase it.

Yammer: Investigating its impact on employee knowledge sharing during Product Development

Conference paper
Richard David Evans; Eduardo Ahumada-Tello; Joseph Zammit
017 IEEE Technology & Engineering Management Conference (TEMSCON), Santa Clara, CA, 2017, pp. 409-414, doi: 10.1109/TEMSCON.2017.7998410.
Publication year: 2017

Abstract:

Global manufacturing continues to grow, creating the need for enhanced innovation during New Product Development (NPD); this in-turn requires increased utilization of employee-generated knowledge. Enterprise Social Networks (ESNs), such as Yammer.com, is one method identified which can allow organisations to connect employees across departments and physical boundaries. This paper summarises the results of a dual-moderated focus group conducted with 15 employees of a UK-based sports manufacturer, aimed at identifying the impact of Yammer on employee knowledge generation and sharing during NPD projects. Results indicate that employees see benefit in its use and would welcome greater embeddedness of ESNs in the NPD process. However, barriers are identified which may inhibit its successful deployment, including issues relating to security and intellectual property rights. Identified benefits of using Yammer include: an improved ability to find people with specific domain knowledge; increased awareness of communities of practice; and the matching of problems with solutions.

Percepción de competitividad personal. Un estudio desde la perspectiva de la felicidad, el bienestar y la educación en egresados universitarios

Journal paper
Eduardo Ahumada-Tello
Revista De Estudios Empresariales. Segunda Época, (1). https://doi.org/10.17561/ree.v0i1.3187
Publication year: 2017

Abstract

Competitiveness is a subject of study that affects different aspects of the individual and of the organizations. The demand that the modern environment towards the acquisition of skills, abilities and capacities impels diverse studies on the satisfaction that is obtained when trying to fulfill all the requirements in the process of development. In this research, we try to find a relation between competitiveness and the variables of happiness, welfare and education to validate the existence or significant influence among them. For these effects a correlation analysis and quantitative structural equations were used in a case study with a sample of 106 university graduates. The main findings indicate that happiness is a perception that can be presented as independent of competitiveness. In contrast, welfare and education have a more significant relationship among respondents.

Knowledge Management and Collaboration strategies for technology-based firms in Baja California

Conference paper
Eduardo Ahumada-Tello; Richard David Evans; Manuel Castañon Puga
2017 IEEE Technology & Engineering Management Conference (TEMSCON), Santa Clara, CA, 2017, pp. 442-447, doi: 10.1109/TEMSCON.2017.7998416.
Publication year: 2017

Abstract:

Knowledge Management (KM) and Collaboration are viewed as a key strategy for achieving competitive advantage in companies around the world. Knowledge by itself is considered one of the most valuable assets owned by an organization. In technology-based firms, it is perceived as being of the upmost value. In Baja California, Mexico, several companies exist which develop products and services using knowledge creation as a core value. In this paper, we summarize the results of 14 interviews with general managers and directors of knowledge-oriented firms to further understand which KM strategies are employed in seeking to gain competitive advantage. Results indicate that all firms adopt different approaches to KM. A common opinion amongst those interviewed was that knowledge provides greater value to businesses, improving corporate performance. All confirmed a significant relationship exists between KM, collaboration and competitive advantage.

Assessing the role of knowledge and project management in the competitiveness of manufacturing firms in Baja California

Conference paper
Eduardo Ahumada-Tello, Richard David Evans, Manuel Castañón-Puga
Advances in Transdisciplinary Engineering, Volume 6: Advances in Manufacturing Technology XXXI, 540 - 545
Publication year: 2017

Abstract

This article analyses the Knowledge Management (KM) and Project Management (PM) practices of manufacturing firms based in Baja California to determine their level of importance in generating competitive advantage in the manufacturing sector in Baja California. Key questions researched in this paper are: 1) How is KM managed through information technologies and organisational systems, ensuring empirical and industrial success? and 2) How do PM strategies increase competitiveness in the Baja California manufacturing sector? The research analyses currently-implemented management systems used for improved KM and PM, based on knowledge and new advantage orientation. One of the limitations found in this research is that several firms do not adopt standardised policies relating to knowledge procurement and development. Although competitiveness is perceived as vital for organisations, the combination of KM and PM are not yet fully developed and integrated into organisational processes to increase competitiveness. It is found that KM and PM have influence and correlations with competitiveness.

Modelling complex systems with distributed agency and fuzzy inference systems. Knowledge-based curricula in higher education

Conference paper
Eduardo Ahumada-Tello & ManuelCastanon-Puga
Procedia Computer Science, Volume 80, 2016, Pages 2317-2321, ISSN 1877-0509, https://doi.org/10.1016/j.procs.2016.05.429.
Publication year: 2016

Abstract

Higher education has become a cornerstone in the arise of knowledge society conceptualization. This concept covers a new type of social configuration that puts knowledge as the main value in human interaction for future social and economic development and also as one of the main actions to improve in order to gain a better quality of life. In this paper we discuss the importance of this structure and its characteristics, then we focus in the need to generate a higher education curriculum that fits this emphasis in social development of a new knowledge-based society. Finally, we use complex systems simulation to analyze six agents including: 1) Students; 2) Teaching – Teachers; 3) Training plan – Teachers; 4) Scientific research, IT development, innovation and professional performance; 5) Management – Managers; and 6) Environment and relevance or External Agents and five variables for this study: 1) Teaching; 2) Extracurricular activities; 3) Research and development; 4) Management; and 5) Educational culture. The final goal is to propose a curriculum that includes a projection to create knowledge-based society from higher education as a main factor to achieve this objective.

Keywords: complex systems, higher education, knowledge-based curricula, distributed agency, FIS

Implementación de clústeres de biotecnología. Estrategia de alto valor para impulsar el desarrollo regional

Journal paper
Eduardo Ahumada-Tello, Julio Octavio Blas-Flores, José Raúl Robles-Cortés
Sotavento M.B.A., (28), 10-21. https://doi.org/10.18601/01233734.n28.02
Publication year: 2016

Abstract

In this paper, we study the implications for re gional development when is implemented the strategy of biotech cluster development. We mention studies on issues such as competitiveness, regional development,  innovation and clusters. The methodology is documentary. In this context, it is established that the intangible value of patents and processes derived from the study of this industrial sector have influence on the creation of important developed regions in a global context that have high income and also high quality of life for residents in countries that have improve public policy for this sector. It is therefore a fundamental part of these study promote the clustering of biotechnology industry, and by these actions seize the juncture between industry, academia and the public sector, this in order to create a social synergy in regional contexts.
Keywords: Clustering, biotech, regional development, competitiveness.

Business intelligence: Strategy for competitiveness development in technology-based firms,Inteligencia de negocios: Estrategia para el desarrollo de competitividad en empresas de base tecnológica

Journal paper
Eduardo Ahumada-Tello, Juan Manuel Perusquia-Velasco
Contaduría Y Administración, 61(1), 127- 158. doi:http://dx.doi.org/10.1016/j.cya.2015.09.006
Publication year: 2016

Resumen

La necesidad de realizar una valoración sobre el rol de los activos intangibles dentro de las organizaciones hace que sea necesario establecer estrategias entre la creación de valor con base en el conocimiento y los mecanismos de adquisición de éste en las empresas. En esta investigación se plantea la problemática de establecer elementos que desarrollen la capacidad de fortalecer el conocimiento que las empresas adquieren a través de acciones centradas en los sistemas de información, la innovación y el proceso de la toma de decisiones, todo coadyuvando a la ampliación de la inteligencia de negocios [business intelligence] como un factor fundamental en la competitividad empresarial. Es una investigación mixta: entrevistas a profundidad en el aspecto cualitativo y cuestionario en el aspecto cuantitativo; en empresas del Sector de Tecnologías de Información y Comunicación. Los hallazgos principales son: 1) El conocimiento es el activo de mayor valor en las empresas. 2) El entorno de negocios es fundamental para la competitividad. 3) La innovación, los sistemas de información y los procesos de toma de decisiones son parte de la inteligencia de negocios que requieren las empresas y 4) La inteligencia de negocios desarrolla la competitividad a partir de la gestión del conocimiento.

Palabras clave: inteligencia de negocios; competitividad empresarial; gestión del conocimiento; innovación de negocios; procesos de toma de decisiones

Hybrid-Intelligent Mobile Indoor Location Using Wi-Fi Signals - Location Method Using Data Mining Algorithms and Type-2 Fuzzy Logic Systems

Conference paper
Manuel Castañón-Puga; Abby Salazar-Corrales; Carelia Gaxiola-Pacheco; Guillermo Licea; Miguel Flores-Parra and Eduardo Ahumada-Tello
In Proceedings of the 17th International Conference on Enterprise Information Systems - Volume 2: ICEIS, 609-615, 2015 , Barcelona, Spain
Publication year: 2015

Abstract: 

Technology with situational awareness needs a lot of information of the environment to execute the correct task at the correct moment. Location of the user is typical information to achieve the goal. This work proposes a mobile application that enables the indoor location of smartphones using the potential infrastructure given by Wireless Local Area Networks. This infrastructure goes beyond GPS (Global Position System) where signal is weak or is not available for indoors. This application uses an alternative and unconventional method to indoor location using Wi-Fi RSSI fingerprinting as well as an estimation based on Type-2 fuzzy inference systems provided by the developed framework JT2FIS. Wi-Fi Fingerprinting creates a radio map of a given area based on the RSSI data from several access points (APs) and generates a set of RSSI data for a given zone location. Consequently Data Mining is required for clustering the obtained set of data and generating the structure of a Type-2 Mamdani (More)

Extending NetLogo with Interval Type-2 Fuzzy Inference Systems

Conference paper
Manuel Castañón-Puga; Josué Miguel Flores-Parra; Carelia Gaxiola-Pacheco; Luis Enrique Palafox-Maestre; Eduardo Ahumada-Tello
2014 Second World Conference on Complex Systems (WCCS), Agadir, Morocco, 2014, pp. 561-566, doi: 10.1109/ICoCS.2014.7060897.
Publication year: 2014

Abstract:

The use of computational intelligence in a Multi-Agent System (MAS) can aid the process of modelling complex social phenomena. Fuzzy Inference Systems (FIS) have been broadly used in control systems on engineering applications, but this also in Social Simulation could be very useful due the possibility to represent non-linear systems. In Type-2 Fuzzy Logic, uncertainty was introduced on the model enriching the capability of description in complex decision-making systems. In this paper, we introduce an Interval Type-2 Fuzzy Inference System extension for Netlogo, which is a very used computational modelling tool. With this extension, we aim to implement complex decision making systems in MAS and Social Simulation using Type-2 Fuzzy Logic.